SMS/MMS Terms of Service & Privacy Policy

Operated by Wildfire Promotions LLC
Last Updated: September 6, 2026

1. About Wildfire Promotions

Wildfire Promotions (“we,” “us,” “our”) is a roaming branded photo experience operated by Wildfire Promotions LLC at live events. At an event, you can use a Wildfire Promotions mobile touchpoint to have your photo taken and delivered to your mobile phone.

2. Photo Delivery by Text (Transactional)

When you enter your mobile number at a Wildfire Promotions mobile touchpoint, you are asking us to send you a text message containing your event photo and/or a link to view and download it. This is a one-time, transactional message tied to a service you requested. We are not signing you up for a recurring marketing or promotional text program by Wildfire Promotions.

3. Your Consent

By entering your mobile number at the mobile touchpoint, you confirm that you are the owner or primary user of that number and that you agree to receive a text message delivering your photo. If you are under 18, a parent or guardian must provide the number and consent.

4. Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. We are not responsible for charges from your carrier.

5. Opt-Out and Help

You can reply STOP at any time to stop receiving texts from Wildfire Promotions; we also honor QUIT, STOPALL, END, CANCEL, UNSUBSCRIBE, and OPT OUT. If you have opted out and later want to receive a photo, you can opt back in by replying START, YES, or UNSTOP. Reply HELP for help, or contact us at support@wildfirepromotions.com. Wireless carriers are not liable for delayed or undelivered messages.

6. Event Partner Opt-In and Sign-Up Forms

At some events, an event partner — for example, a performing artist, an event sponsor, or a venue (“Event Partner”) — invites guests to opt in to that Event Partner’s own messages. This can happen in two ways. Both are always optional, and neither is ever required to receive your photo.

On the mobile touchpoint screen. After you enter your mobile number and confirm it, a separate consent window opens on the same screen, showing the number you just entered. It presents a single checkbox, unchecked by default, that names the Event Partner and links to that Event Partner’s own terms and privacy policy. You may check it to opt in, or decline. Your photo is delivered either way, and declining takes nothing away from the service. If you do opt in, we record your consent — the date, time, and the exact wording shown to you — and provide your mobile number to that Event Partner.

On a separate sign-up or contest/sweepstakes form. At some events, Wildfire Promotions also builds and hosts a branded sign-up or contest/sweepstakes form on behalf of an Event Partner. These forms are separate from photo delivery and are always optional. Each form identifies the Event Partner and links to their terms and privacy policy before you opt in.

In both cases, the information you submit — including your name and mobile number — is provided to that Event Partner, who becomes responsible for it under their own terms and privacy policy. Any marketing or promotional messages you receive after opting in come from that Event Partner, not from Wildfire Promotions, and that Event Partner — not Wildfire Promotions — is responsible for those communications. Wildfire Promotions does not use its own toll-free number to send an Event Partner’s marketing or promotional messages.

Opting in to an Event Partner is never required to receive your photo or to use the Wildfire Promotions mobile touchpoint.

7. Information We Collect and How We Use It

For photo delivery, we collect your mobile phone number, your event photo, and a record of your consent (date, time, and the consent language shown to you). Where an Event Partner opt-in is offered as described in Section 6, we also record whether you chose to opt in. We use this information to deliver your photo, to operate and improve our service, and to keep records required by law.

8. How We Share Information

We do not sell your personal information. No mobile information, including your phone number and SMS consent, will be shared with third parties or affiliates for their own marketing purposes. We share information only:

• with service providers who help us operate the service (such as our SMS delivery and hosting providers), solely to perform services for us and under confidentiality obligations;
• with an Event Partner, but only the specific information you chose to provide to that Event Partner through an optional opt-in or form as described in Section 6; and
• as required by law.

9. Data Security and Retention

We use reasonable, industry-standard safeguards to protect your information. We keep it only as long as needed to deliver the service, to maintain proof of consent, and to meet legal obligations, after which we delete or de-identify it.

10. Your Choices and Rights

You may request access to, correction of, or deletion of the information we hold about you, and you may withdraw consent for further messages, by contacting support@wildfirepromotions.com.

11. Children’s Privacy

Our photo-delivery text service is intended for adults. We do not knowingly collect personal information from children under 13. If you are under 18, a parent or guardian must provide consent. If you believe a minor’s information was collected without proper consent, contact support@wildfirepromotions.com and we will remove it.

12. Changes to This Page

We may update these Terms and this Privacy Policy from time to time. Changes take effect when posted here with a new “Last Updated” date.

13. Contact

Wildfire Promotions LLC
Email: support@wildfirepromotions.com
Phone: (423) 707-8819